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Why is the plug-in hybrid system not working in my BMW iX?

I have been driving my BMW iX for a few weeks now and have noticed that the plug-in hybrid system does not seem to be working. It doesn't seem to charge the battery and the fuel consumption is not improving. What could be causing this issue?

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Hi Sarah, have you checked the charging cable and the connection to the power source? It's possible that there is a problem with the cable or the outlet. Also, make sure that the charging port on your iX is not damaged or blocked by any debris.

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