How to troubleshoot a malfunctioning navigation system in my BMW 1 Series?

I recently purchased a used BMW 1 Series and noticed that the navigation system is not functioning properly. The map freezes and takes a long time to load directions. What could be causing this issue and how can I fix it?

Hello Jenna, it is possible that your navigation system is experiencing a software glitch. Try resetting the system by pressing and holding down the power button for 15 seconds. If that doesn't work, it could be a hardware issue and you may need to take it to a mechanic.

Hi Jenna, have you recently updated your navigation system? Sometimes outdated maps or software can cause issues with the navigation system. Try downloading the latest updates and see if that solves the problem.

Hello Jenna, another possibility is that the antenna for the GPS system is damaged or blocked. Check for any obstructions or damage to the antenna and try repositioning it if necessary.