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How to troubleshoot a malfunctioning iDrive system on a BMW X5?

My BMW X5's iDrive system is not functioning properly. The screen freezes and buttons do not respond. What should I do to fix this issue?

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You can try resetting the iDrive system by holding down the volume button and the eject button for 10 seconds. If that doesn't work, you may need to update the system software or bring it to a professional for further diagnosis.

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Make sure to check for any loose connections or damaged wires that may be causing the issue. If everything looks fine, then it may be a more serious problem and you should bring it to a mechanic.

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